As Vice President of Operations, Ann brings over 17 years of experience in benefits administration to Maestro Health and leads a team responsible for building long-term strategic client partnerships. Specializing in the identification and documentation of business rules, project scope analysis, process improvements, and assisting with short and long-term strategic planning, Ann’s team works closely with operations and technical service partners to ensure client expectations are exceeded.
Before joining Maestro Health, she spent 8 years with a benefits administration outsourcing organization. During her tenure, Ann attained experience in Health and Welfare Benefit Service Center Management, Implementation Management, Project Management, Relationship Management, and Account Management. Over the last 17 years, Ann has been on both the client and vendor side of implementations and day-to-day administration service, giving her the experience and understanding of what it takes to provide clients and their employees first class ongoing service delivery.