Here’s the scoop.

In December 2020, Congress signed the Consolidated Appropriations Act (“CAA”) into law. Among other provisions, the CAA includes the No Surprises Act. The No Surprises Act requires all group health plans, including grandfathered plans, to apply in-network cost sharing...

Featured in HR.com: How HR can make employee health plans more people-focusedBy Anne Brunson, Vice President of Service OperationsOriginally featured in HR.com. HR faces the same situation time and time again: an employee comes to them with a benefits question or...

5 Reasons to Move to a Self-Funded Health Plan Let’s level set: healthcare is a frustrating experience for everyone, especially employers who have to deal with rising costs and little control over the plan. The past year has only brightened the spotlight on the...

Choosing the right health plan model can be confusing (at best). When there are so many options out there and little information to help you understand the benefits available to you, it can be easy to just settle for the familiar fully insured option. But let’s face...

Last year I wrote an article on the digitization of today’s healthcare experience. What started as a post to promote the good work our team is doing in the clinical care management space ended up being an ongoing dialogue around technology’s place in healthcare.

2020 and the COVID-19 pandemic shed a lot of light on gaps in the healthcare industry, from how people access care to understanding their options. While we saw some immediate changes made in response to the pandemic and economic crisis last year, there is still tremendous room for disruption and growth in the year ahead.

The past year has really illuminated the complexities of the healthcare system, especially when it comes to determining coverage, administering benefits and decoding options. HR teams were tasked with not only administering benefits, but also navigating new...

It’s no secret that healthcare is confusing. From understanding bills to finding an in-network provider and everything in between, many people are left to fend for themselves in a system that’s not designed to support them. Only 12% of Americans have proficient...

One of the most common issues we hear about healthcare today is the cost. Unexpected bills, surprise charges, rising premiums, lack of insight into what something costs and why, not knowing how to find a fair price for good care. The list goes on.

Healthcare today is pretty tough to navigate. Rising costs, jargon-filled benefits documents and opaque data (if you even get any data) are just a few of the issues many employers and members face today.

By Stephanie Williams, Vice President of Clinical SolutionsIt’s not a surprise that healthcare can be confusing for employers or the member. High costs, unclear benefits and tough-to-navigate care options are just a few of the hurdles many people face when navigating...

This is not a new story: the U.S. healthcare system is in poor health. At a time when many Americans are already struggling to get by, many are now faced with unnerving choice: their health or their financial stability. Here are the concerning facts: 1 in 5 Americans...

It’s no secret that healthcare costs are out of control. But the mystery is the costs themselves. Today’s healthcare industry has a serious lack of consistency when it comes to how much care should cost—and employers and their health plan members are stuck paying the...

We’ve seen a lot of rapid change in the past year, from work routines to how we manage our wellbeing. While change can be a little uncertain, we’re using this as an opportunity to refresh our approach to healthcare. We’re kicking off the second half of the year with a...

As people struggle to adapt to current events, now is the time for employers to empower health plan members to take control of their healthcare and overall wellbeing. But it’s not as simple as just sending out an email reminding people about their benefits. When it...

It shouldn’t come as a surprise: employees have to deal with their mental health on a daily basis. In fact, 63% suffer from a diagnosable condition or illness, with anxiety, depression and addiction ranking at the top. In our recent Mental Health in the Workplace data...

American workers are no strangers to stress in the workplace. Poor work-life balances, lack of career growth, over-loaded schedules and, more recently, global pandemics all contribute to burdens too difficult to bear. But many employers aren’t providing the support...

When you spend at least a third of your life at work, it’s no surprise that your work environment can impact your wellbeing. But not all health issues are treated equally, or even supported, in the workplace. Take mental health, which has faced a long-standing stigma,...